Place a lit tea light underneath your burner and wait for around 30 seconds until the wax has melted slightly underneath. Grab tissue/kitchen roll/cotton pad and gently lift out the used wax from the burner. Wipe away any excess and you're ready for a new wax melt!
We look at our products very regularly to see if there is anything we are using that isn't eco-friendly. We use mainly packing peanuts and tissue paper to fill our orders. With packing peanuts you can simply place them in a sink and turn on the warm tap, they will dissolve completely! Our clamshells & Pots are all PET plastic.
Our turnaround is 5-10 working days to fulfil orders - We ship with Royal Mail who aim to get your parcel to you within 3-5 working days, however cannot claim as lost until it has been 10 working days from posting date, so please try to refrain from contacting until it has been 10 working days.
On the bottom of all wax melts we include a CLP label, in short, it includes any allergens and precautionary/hazard statements. This information is handy in case of any allergic reactions, but especially important if a wax melt is accidentally ingested. All of the relevant information is included for health professionals to refer to in case of accidental ingestion, as well as our emergency contact number if more information is required.
While we do give estimated times for how long wax melts should last on our product listings, it can differ between each scent, and the type of burner you use can have an effect on how long your wax melts will last.Scents are made up of notes, high, mid and base. As you burn your wax the fragrance is essentially 'burnt off' slowly and the fragrance fills the room. The first to burn off are the high notes, then mid, then base, so scents that are full of high notes will likely not last as long as fragrances that have deep mid and base notes, or a complex blend of all three notes. You will find the more complex the scent, the more it transforms as time goes by.As for your wax melt burner of choice, the hotter the burner gets, the quicker the scent will burn away. Tea light burners are known for being quite hot in comparison to most electric wax melt burners, this isn't necessarily a bad thing, you'll find by using a hotter wax melt burner, the fragrance will really pack a punch. As for wax melt burners that do not get quite as hot, the scent may last a little longer, and while still incredibly noticeable, it will be a little more subtle than if it were in a hotter burner.We give an estimate, because while we do test out our scents in both tea light and electric burners, there are so many burners out on the market we can't test them all.
When using wax melts you must ensure you are using a wax melt burner and not an oil burner. The difference between the two is that oil burners are designed to be smaller, and wax melt burners are designed to be a minimum of 10 cm from the well to the tea light.
You must use 4 HOUR tea lights (MAXIMUM) in your burner and not 8 hour, this can cause smoking, or even cause the burner to set on fire.
Ensure your Wax Melts arrive with CLP labels on the packaging, and DO NOT throw it away, you may find that you or someone in your house hold has become poorly, or grown an allergic reaction, and your wax melt burning could have caused this, so its important you take the CLP with you to seek medical advice to be safe.
If properly looked after and stored away, your wax melts can last quite some time! Store inside a container in a cool, dark place for best results, and double check that the storage area is still cool enough during the summer. When stored properly wax melts can be used even 12+ months down the line.